In order to be able to answer a lot of questions in advance, we have provided the most common guest questions with answers. We hope to help you with this and make your holiday decision easier.
How long is the reception occupied?
When is the restaurant or hotel bar open?
:: Our hotel bar is open daily from 10:00 a.m. to 23:00 p.m.
When can we arrive or leave?
Is there Internet in the Almdorf or in the alpine huts or hotel rooms?
Is it possible to order fresh bread and pastries?
Is there a washing machine or can you have the laundry cleaned?
Where are the nearest shops?
Do you also lend cots or high chairs?
How can we pay?
What are the cancellation conditions for our stay?
Are dogs allowed in Almdorf?
How is the arrival in winter?
What about ski rental, ski school and ski maps?
How much is the linen package and what is included in this package?
The linen package can be booked prior to arrival. It costs € 16,00 / package / person and includes: 1 upholstery cover, 1 duvet cover, 1 fitted sheet, 1 bath towel, 1 sauna towel and 1 small towel. Baby laundry package for € 8,00 (including cot, sheets and 2 small towels).
The premium alpine huts additionally include a bathrobe in the linen package.
What about the waste separation?
How is the kitchen in the alpine hut equipped?
Is grilling possible in summer?
Do you have suitable bedding & meals for allergy sufferers?
Most of our beds are already equipped with allergy-friendly bed linen (eg house dust allergy, without feathers). However, we ask you to let us know when booking.
Our kitchen team will also respond to your specific needs (eg gluten-free, lactose-free) and prepare an alternative menu, the most important allergen groups can be found on our menus. Please let us know when booking.
Are there spa facilities for alpine hut guests?
All alpine huts are equipped with a hut-owned sauna, our premium alpine huts also offer a spacious relaxation area with loungers and a wellness pot (large Zuber with hot water) on the porch or terrace. On request, you can arrange massages at the hotel reception.
We would like to draw your attention to the fact that the wellness area in the hotel is not included in the alpine hut price and the use is only permitted for hotel guests.